Accessibility Policy
SUP Foods – Accessibility Policy
Effective Date: 30/11/2025
Last Updated: 30/11/2025
Website: www.supfoods.co
Contact Email: hello@supfoods.co
1. Our Commitment to Accessibility
SUP Foods Pty Ltd (Australia) and SUP Foods LLC (USA) are committed to ensuring that our website, www.supfoods.co, is accessible to all individuals, including those with disabilities. We believe in equal opportunity for everyone to enjoy our content, products, and services.
2. Accessibility Standards
Our goal is to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which outline how to make web content more accessible for people with a wide range of disabilities. These guidelines also make the web more user-friendly for everyone.
3. How We Maintain Accessibility
We conduct regular accessibility audits using trusted tools, including Accessibility Insights, WAVE, and Google Lighthouse. Our site is reviewed periodically to ensure compliance with accessibility standards, focusing on areas such as color contrast, keyboard navigation, screen reader compatibility, and form labeling.
4. Ongoing Improvements
Accessibility is an ongoing effort. We continuously update our website design, content, and technology to improve usability and accessibility. Our team is committed to reviewing and improving features to provide an inclusive digital experience for all users.
5. Third-Party Content and Integrations
While we strive to make all areas of our website accessible, some third-party content or applications—such as payment gateways, social media embeds, and analytics tools—may not fully conform to accessibility standards. SUP Foods encourages all partners and vendors to provide accessible digital experiences.
6. Alternative Access Options
If you experience difficulty accessing any content, feature, or functionality on our website, please contact us at hello@supfoods.co. We will make every reasonable effort to provide the content or service through an alternative communication method or accessible format.
7. Regional Compliance
SUP Foods aligns with major accessibility regulations worldwide, including:
• ADA Title III (United States)
• Section 508 of the Rehabilitation Act (United States)
• Disability Discrimination Act 1992 (Australia)
• Accessible Canada Act (ACA) and AODA (Ontario)
• European Accessibility Act (effective 2025)
We also follow the WCAG 2.1 Level AA framework for universal accessibility standards.
8. Feedback and Contact
We welcome feedback on the accessibility of www.supfoods.co. If you encounter any accessibility barriers, or have suggestions for improvement, please reach out to us at hello@supfoods.co. We aim to respond to all accessibility inquiries within 5 business days.
9. Review and Updates
This policy is reviewed at least once every 12 months to ensure ongoing compliance with accessibility standards, technological advancements, and regional legal requirements.
10. Company Information
SUP Foods Pty Ltd
1/457 Elizabeth Street, Surry Hills NSW 2010, Australia
SUP Foods LLC
32N Gould Street, Sheridan WY 82801, USA
Email: hello@supfoods.co
Website: www.supfoods.co